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SP-USB20 USB Audio Processor

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SP-USB20 USB Audio Processor Contact Center Worker For Your Work Style


Superior quality for softphone calls

Bring exceptional audio quality to contact center conversations with the Plantronics SP-USB20 USB audio processor. The USB audio processor delivers audio connectivity for SP11-QD and SP12-QD headsets with PC-based softphones via the USB port. Ergonomically designed inline controls provide volume, mute on/off (with LED indicator). Great for contact center applications and, paired with a noise-canceling SP11-QD or SP12-QD headset, enables softphone users to conduct clear and natural customer interactions. The Quick Disconnect™ feature between audio processor and headset allows you move away from your phone without removing your headset or disconnecting the call.

  • Audio connectivity for SP11-QD and SP12-QD headsets with PC-based softphones via the USB port
  • Better audio performance means smoother communications—and greater customer satisfaction
  • Ergonomically designed inline controls provide volume, mute on/off (with LED indicator)
  • The Quick Disconnect™ feature between audio processor and headset allows you move away from your phone without removing your headset or disconnecting the call

 


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